Comspective have a practical consultancy track record spanning over 18 years. We have gained extensive business and technical knowledge managing the design, deployment and transfer into operational support of many of the most high profile and complex Customer Engagement Omni-channel Contact Centre projects across EMEA. These have included projects with AXA, TUI, EoN, Direct Line Group, EE, Vodafone UK, and Ireland, Du Telecom, Yota, Affinion, FCA and Think Money.
Our focus is on design, delivery and operational implementation of customer-centric, IT, telecommunications and business strategies, which deliver major change, real innovation, and business benefit. (more…)