About us

Comspective have a practical consultancy track record spanning over 18 years. We have gained extensive business and technical knowledge managing the design, deployment and transfer into operational support of many of the most high profile and complex Customer Engagement Omni-channel Contact Centre projects across EMEA. These have included projects with AXA, TUI, EoN, Direct Line Group, EE, Vodafone UK, and Ireland, Du Telecom, Yota, Affinion, FCA and Think Money.

Our focus is on design, delivery and operational implementation of customer-centric, IT, telecommunications and business strategies, which deliver major change, real innovation, and business benefit. (more…)

Welcome

Our Experience...

Customer contact media
Procurement
Communications Technology

Our Services

Data Centres Networks and IT Infrastructure
Design and implementation of Data Centres (in-house and co-location), VDI, thin client and middlewar...
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Procurement & IT Solutions
All aspects of structure, definition (user/business/technical/commercial), writing and end-to-end ma...
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Telephony and Digital Omni-Channel Communications
A vast range of experience in definition, design implementation, installation and management of ever...
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Outsourcing & Due Diligence
Considerable ā€˜Cā€™ level experience in due diligence, from systems, infrastructure, processes and peop
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Business Processes & Modelling
Business and Customer modelling and forecasting, meaningful MI, performance benchmarking, client ins...
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Customer Service
Definition and design of enterprise-wide, holistic strategies using quantitative and qualitative met...
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Our Delivery Team

Case Studies

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