Each of our associates has a minimum of 15 years’ experience in their respective disciplines in providing customers with the skill and knowledge to implement world class Customer Service Centres. From strategy to operational delivery, the Comspective team have been engaged to deliver exceptional service across many business sectors.
Having managed some of the largest and most complex Customer Service environments both in the UK and across Europe , the Comspective team have proven track record in the Customer Service environment. Providing a wide range of skills from operational management, Work Flow Management (WFM), Quality Assurance (QA), SLA and KPI management, process definition etc to help your business succeed and provide service as a marketing differentiator. In addition Comspective offers model office set up and service control groups as well as mystery shopping and service correction capabilities.